Overseas outsourcing has been in full operation within the private sector for more than a decade and recent trends show the public sector is taking more interest. It is fast becoming one of the most popular methods of obtaining low-cost, skilled and reliable help--particularly, in the field of medical transcription. Despite advantages in terms of the increased capacity for better patient care, decreased overhead expenses, improved workflow, and substantial cost savings--- many healthcare facilities are reluctant to utilize the offshore resources available to them. Prolonged hesitation is often due to the following reasons:
• Concerns over Data Security and Patient Privacy
• Uncertainty regarding Regulations and Compliance Standards
• Vendor Reliability and Quality Assurance Issues
• Communication and Cultural Barriers
The debate over security risks continues to intensify as mounting budget cuts prompt healthcare organizations to look for more ways to save money. Outsourcing is an attractive option, primarily for the cost saving advantages, but also because it creates more time for frontline patient care. Regardless of whether the risks associated to offshoring are valid or not, a sensible approach to the process is the only way to achieve desired results. As the Nobel Prize winning writer, Robindranth Tagore pointed out, “You can’t cross the sea merely by standing and staring at the water…”
Just as a concrete business plan is vital to any successful enterprise, establishing an agenda and strategic course of action is key to an organization’s success with outside suppliers and service providers. Once the criteria for meeting goals have been defined, it’s important to have a team in place to monitor and ensure progress. Working closely with a reputable vendor is the best way to avoid costly mistakes.
President and CEO, Dr. Raj Patel, of Global MedData asserts, “Quality assurance and security concerns can be addressed through a company’s commitment to transparency. Our company fully discloses our policies regarding risk-control processes and security procedures.” GMD assures data confidentiality through stringent encryption and coding methods. All data is housed onshore and can only be accessed by authorized users via a secured network.
“We are HIPPA compliant and adhere to all other regulatory laws governing patient records. Patients are identified through assigned number codes, in which, any proceeding personal identification is referred to as well. Our transcriptionists are sworn to confidentiality as demonstrated in our service provider contracts,” Patel explained.
Global MedData is an international leading provider of medical transcription and technology solutions headquartered in Redwood City, California with subsidies located in Europe and Asia. For over ten years, GMD has provided digital transcription services and modular EHR to physicians, hospitals and clinics in both large and small practices.
For more Information or to request a Free Trial contact: sales@globalmeddata.net
Tuesday, July 6, 2010
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