As a vendor who values close working partnerships with clients, Global MedData recently conducted a survey to learn more about how physicians view EHR’s. We asked some of our existing clients to share their experiences for greater insight on what is important to them, as well as, to discover better ways to accommodate and support them. What we uncovered was surprising. Whether you’re in the initial stages of EHR selection, or are an experienced user, you are likely to find some valuable input within the following report gathered from an interview with a current GMD client.
Our client operates a specialty clinic consisting of one partner and an administrative assistant. Tucked within a large bustling shopping center, her modest and busy office treats a high volume of patients---around 500-800 patients each month. Like many small clinics, our client maintained a traditional paper-based patient record system before she decided to go digital.
GMD: Do you have past experience with EHRs/EMRs?
Client: Yes, I’ve tried as many as 4 or 5 different programs over the last two years. I found problems in varying degrees with all of them. My primary frustrations concerned the lack of flexibility and expense associated with the programs. Previous systems failed to compliment my practice and existing workflow. We only utilized 10% percent of the programs we tried; the rest were unnecessary complexities that did not justify the expense or time invested.
GMD: What features of EHR are most important to you?
Client: Simplicity! An EHR should be simple to use and provide smooth interfacing with labs. Affordability, reliability, and security are the most significant features of an EHR. The advantage of saving space is important to me as well. We have a large patient load which translates into a high volume of records to maintain within a limited amount of space. A good EHR should alleviate the problem.
GMD: How important is document privacy?
Client: Extremely important. Healthcare providers and vendors must be compliant with HIPPA and Data Protection laws. Quality Assurance measures should be in place to meet government requirements and ensure document security.
GMD: How do you feel about data storage? Would you prefer to have it on-site or would you mind off-site?
Client: I wouldn’t mind off-site data storage as long as accessibility was protected and secure. Regardless of data storage logistics, patient records should be fully accessible to the physician and patient. Internet connection is a “must” as the most efficient means of transferring and storing information off-site.
GMD: What kind of payment program would you prefer, i.e. usage based, pay per subscription, or flat fee?
Client: I would prefer a flat-fee payment program with the option to pay for updates. Maintenance needs to be balanced, as this often determines purchase decisions. Previous programs I’ve tried charged per computer which was very discouraging. Networks should be all inclusive.
Given the high failure rates doctors experience with EHR, it’s not surprising why many doctors are reluctant to go through the headaches and costs associated with EHR adoption. The problem is perpetuated by vendors who are more concerned with pushing their products than fitting the client’s needs. At Global MedData, our philosophy is different. The key to our integrative solutions and successful alliance with clients is Customization. We take methodical steps in identifying an organization’s workflow settings and design systems tailored to their needs. Our customized approach to system development offers unequalled reliability, efficiency, and affordability.
Global MedData is an international leading provider of medical transcription and technology solutions headquartered in Redwood City, California with subsidiaries located in Europe and Asia. For over ten years, GMD has provided digital transcription services and modular EHR to physicians, hospitals and clinics in both large and small practices.
For more Information or to request a Free Trial contact: sales@globalmeddata.net
Tuesday, August 17, 2010
Tuesday, July 6, 2010
Sensible Approach to Outsourcing Delivers Success
Overseas outsourcing has been in full operation within the private sector for more than a decade and recent trends show the public sector is taking more interest. It is fast becoming one of the most popular methods of obtaining low-cost, skilled and reliable help--particularly, in the field of medical transcription. Despite advantages in terms of the increased capacity for better patient care, decreased overhead expenses, improved workflow, and substantial cost savings--- many healthcare facilities are reluctant to utilize the offshore resources available to them. Prolonged hesitation is often due to the following reasons:
• Concerns over Data Security and Patient Privacy
• Uncertainty regarding Regulations and Compliance Standards
• Vendor Reliability and Quality Assurance Issues
• Communication and Cultural Barriers
The debate over security risks continues to intensify as mounting budget cuts prompt healthcare organizations to look for more ways to save money. Outsourcing is an attractive option, primarily for the cost saving advantages, but also because it creates more time for frontline patient care. Regardless of whether the risks associated to offshoring are valid or not, a sensible approach to the process is the only way to achieve desired results. As the Nobel Prize winning writer, Robindranth Tagore pointed out, “You can’t cross the sea merely by standing and staring at the water…”
Just as a concrete business plan is vital to any successful enterprise, establishing an agenda and strategic course of action is key to an organization’s success with outside suppliers and service providers. Once the criteria for meeting goals have been defined, it’s important to have a team in place to monitor and ensure progress. Working closely with a reputable vendor is the best way to avoid costly mistakes.
President and CEO, Dr. Raj Patel, of Global MedData asserts, “Quality assurance and security concerns can be addressed through a company’s commitment to transparency. Our company fully discloses our policies regarding risk-control processes and security procedures.” GMD assures data confidentiality through stringent encryption and coding methods. All data is housed onshore and can only be accessed by authorized users via a secured network.
“We are HIPPA compliant and adhere to all other regulatory laws governing patient records. Patients are identified through assigned number codes, in which, any proceeding personal identification is referred to as well. Our transcriptionists are sworn to confidentiality as demonstrated in our service provider contracts,” Patel explained.
Global MedData is an international leading provider of medical transcription and technology solutions headquartered in Redwood City, California with subsidies located in Europe and Asia. For over ten years, GMD has provided digital transcription services and modular EHR to physicians, hospitals and clinics in both large and small practices.
For more Information or to request a Free Trial contact: sales@globalmeddata.net
• Concerns over Data Security and Patient Privacy
• Uncertainty regarding Regulations and Compliance Standards
• Vendor Reliability and Quality Assurance Issues
• Communication and Cultural Barriers
The debate over security risks continues to intensify as mounting budget cuts prompt healthcare organizations to look for more ways to save money. Outsourcing is an attractive option, primarily for the cost saving advantages, but also because it creates more time for frontline patient care. Regardless of whether the risks associated to offshoring are valid or not, a sensible approach to the process is the only way to achieve desired results. As the Nobel Prize winning writer, Robindranth Tagore pointed out, “You can’t cross the sea merely by standing and staring at the water…”
Just as a concrete business plan is vital to any successful enterprise, establishing an agenda and strategic course of action is key to an organization’s success with outside suppliers and service providers. Once the criteria for meeting goals have been defined, it’s important to have a team in place to monitor and ensure progress. Working closely with a reputable vendor is the best way to avoid costly mistakes.
President and CEO, Dr. Raj Patel, of Global MedData asserts, “Quality assurance and security concerns can be addressed through a company’s commitment to transparency. Our company fully discloses our policies regarding risk-control processes and security procedures.” GMD assures data confidentiality through stringent encryption and coding methods. All data is housed onshore and can only be accessed by authorized users via a secured network.
“We are HIPPA compliant and adhere to all other regulatory laws governing patient records. Patients are identified through assigned number codes, in which, any proceeding personal identification is referred to as well. Our transcriptionists are sworn to confidentiality as demonstrated in our service provider contracts,” Patel explained.
Global MedData is an international leading provider of medical transcription and technology solutions headquartered in Redwood City, California with subsidies located in Europe and Asia. For over ten years, GMD has provided digital transcription services and modular EHR to physicians, hospitals and clinics in both large and small practices.
For more Information or to request a Free Trial contact: sales@globalmeddata.net
Monday, September 14, 2009
Qualify and take advantage of the Obama Stimulus Package for adopting EHR
The Oblama Healthcare stimulus incentives includes grant programs, education and technical assistance to help small and medium business physicians. GMD can assist with the new economic stimulus law to provide the doctors with financial and technical assistance to adopt health IT / EHR.
Small (five or fewer physicians working in a single office ) and medium practices face special challenges and require significant assistance to qualify, implement, effectively use health IT and ensure compliance with EHR.
Ravi Narayanan, Chief Strategy Officer, GMD observes that "There's a need for focused technical assistance for small and medium health care practices. Many physicians in these practices today definitely want to implement EHR, but feel constrained, not having the ability to invest in EHR technology systems. GMD can help physicians, including those in solo / small and medium practices, qualify / receive upto $25,000-$30,000 under Medicare in incentive payments for being meaningful users of electronic health records (EHRs)". He also beleives that "It is imperative that physicians follow a disciplined approach in purchasing EHR systems, including assessing needs, selecting a vendor, and implementing workflow changes to improve their clinical performance and outcomes"
On the compliance front, per the Health and Human Services Depart, doctors' offices and hospitals that refuse to adopt electronic records systems will have reduced Medicare and Medicaid payments. Be in the knowhow and Sign up for continued insights and updates on the stimulus and how it will affect your office.
The Oblama Healthcare stimulus incentives includes grant programs, education and technical assistance to help small and medium business physicians. GMD can assist with the new economic stimulus law to provide the doctors with financial and technical assistance to adopt health IT / EHR.
Small (five or fewer physicians working in a single office ) and medium practices face special challenges and require significant assistance to qualify, implement, effectively use health IT and ensure compliance with EHR.
Ravi Narayanan, Chief Strategy Officer, GMD observes that "There's a need for focused technical assistance for small and medium health care practices. Many physicians in these practices today definitely want to implement EHR, but feel constrained, not having the ability to invest in EHR technology systems. GMD can help physicians, including those in solo / small and medium practices, qualify / receive upto $25,000-$30,000 under Medicare in incentive payments for being meaningful users of electronic health records (EHRs)". He also beleives that "It is imperative that physicians follow a disciplined approach in purchasing EHR systems, including assessing needs, selecting a vendor, and implementing workflow changes to improve their clinical performance and outcomes"
On the compliance front, per the Health and Human Services Depart, doctors' offices and hospitals that refuse to adopt electronic records systems will have reduced Medicare and Medicaid payments. Be in the knowhow and Sign up for continued insights and updates on the stimulus and how it will affect your office.
Tuesday, June 30, 2009
EMR Adoption Barriers and What Next?
Despite the multitude of benefits to electronic record systems, the modernizing our nation’s healthcare system into a smoothly operating digital infrastructure remains a distant reality. A study from the New England Journal of Medicine recently reported ‘abysmally low’ adoption rates; researchers found fewer than 8% of hospitals use EHR in even one clinical department. So why does EHR adoption continue to follow the trajectory of a proverbial uphill battle?
Based on discussions with current and potential physician practices, Global MedData has identified the following as key barriers to adoption:
- High up front financial costs are a crucial concern and primary barrier to adoption with either slow or uncertain financial payoffs.
- Upfront costs could range from $12000 to $30000 per physician.
- Decreased revenue and disruption to practice; fewer patients during EMR transition period.
- Other underlying barriers include difficulties with new technology - multitude of screens, i.e. clunky templates and user interface options are overwhelming.
- Clinical management challenges due to operational changes and lack of solid support
- A high failure rate of EHR implementations; as many as 50-80 percent of adoptions are unsuccessful
These barriers are more pronounced in small to mid group practices, a substantial majority, in the US.
Global MedData is a proven reliable and qualified resource for assisting clinicians with successful EHR implementations. We work closely with you to identify your organization’s unique operational setting and develop a customized blue-print for transitioning to EHR. With your needs in mind, we take an organized and methodical approach to system development. The results are customized solutions that support existing workflow practices and ensure the integrity and security of the entire document management process.
"The key is to take small customized steps toward adoption by starting with your needs based assessment. Physicians need to work with organizations who are on top of EHR compliance mandates from the government and those who will help design a roadmap and system tailored to their needs. GMD facilitates successful EHR adoptions through sequencing and prioritization, role and process redesign, training, knowledge transfer, and the right overall governance," says Ravi Narayanan, CSO of GMD.
Global MedData, Inc is a provider of digital transcription services and modular EHR to physician practices, clinics and hospitals in the U.S. and to the National Health Service facilities in the U.K.
For more information and a free trial email us at sales@globalmeddata.net
References:
http://govhealthit.com/articles/2009/03/25/ehr-adoption-abysmally-low-in-hospitals.aspx
Wednesday, June 17, 2009
Primed For Progress: GMD in Alignment with HITECH and HIPPA Changes
“The art of progress is to preserve order amid change and to preserve change amid order.”
- Alfred North Whitehead
As HITECH swings further into motion, the time has come for the healthcare industry and its constituents to prepare for the impending changes. The beginning stages of HITECH’s strategic plan calls for tighter requirements in regard to security and privacy. As a result, the framework of HIPPA will be redefined in accordance to more stringent compliance requirements.
Global MedData is staying on top of the new developments to ensure continued compliance with HIPPA, and supporting customers through the process of change. As pioneers of leading-edge technology, GMD understands that progress is an art form. The company has been driving healthcare change through timely, innovative, and intelligent technology solutions for 10 years.
“The time is ripe for innovation while ensuring compliance with the HITECH Act,” says Ravi Narayanan, CSO of Global MedData. “Leading healthcare constituents talk to us at GMD when they want to stay on top of regulatory and EHR compliance developments. They work with us since we understand and provide insights and changes they can make today to their internal processes and systems.”
Global MedData is a provider of digital transcription services and modular EHR to physician practices, clinics, and hospitals in the U.S. and the National Health Service facilities in the U.K.
For more information or for a free trial---email us at sales@globalmeddata.net
- Alfred North Whitehead
As HITECH swings further into motion, the time has come for the healthcare industry and its constituents to prepare for the impending changes. The beginning stages of HITECH’s strategic plan calls for tighter requirements in regard to security and privacy. As a result, the framework of HIPPA will be redefined in accordance to more stringent compliance requirements.
Global MedData is staying on top of the new developments to ensure continued compliance with HIPPA, and supporting customers through the process of change. As pioneers of leading-edge technology, GMD understands that progress is an art form. The company has been driving healthcare change through timely, innovative, and intelligent technology solutions for 10 years.
“The time is ripe for innovation while ensuring compliance with the HITECH Act,” says Ravi Narayanan, CSO of Global MedData. “Leading healthcare constituents talk to us at GMD when they want to stay on top of regulatory and EHR compliance developments. They work with us since we understand and provide insights and changes they can make today to their internal processes and systems.”
Global MedData is a provider of digital transcription services and modular EHR to physician practices, clinics, and hospitals in the U.S. and the National Health Service facilities in the U.K.
For more information or for a free trial---email us at sales@globalmeddata.net
Wednesday, May 27, 2009
The Real Power of GMD—Innovation, Intelligence, Precision and Excellence
As one of the most reputable companies in the IT business, Global MedData ranks highest for keeping up with the pace of the rapidly changing healthcare industry by continuously updating and developing state-of-the-art technology solutions. Due to be released soon, is the company’s newest marvel, Global Organizer. Designed with their physician clients’ ever growing and changing requirements in mind, Global Organizer promises to transform and improve the overall performance of clinical operations.
GMD Global Organizer enables physicians, hospitals and patients to more cost effectively and securely view integrated information—from medical records and lab results to personal health information and appointment scheduling. With GMD’s iTranscript, Workflow, and Organizer clinicians now have more robust decision making power and the ability to turn data into information and intelligence.
Dr. Raj Patel, CEO of Global MedData, says that the simplicity associated with the use of GlobalOrganizer is not only convenient, but enjoyable, as well.
“Global MedData’s Global Organizer provides the easiest to use medical records system available. The user experience is so Google-like that searching and navigating medical information is no longer a chore. Meanwhile, editing medical records is as easy as entering information into an Outlook Calendar. If you want to associate a file on your desktop with a medical record, Global Organizer provides the ability to drag and drop the file from your system into the web browser. It’s just so easy to work with that you are not only immediately productive, but using it is fun!”
GMD has revolutionized successful IT and business solutions by offering unequalled reliability, affordability, and quality. Along with the significant cost savings to be gained through GMD’s workflow intelligence, our customizable solutions are scaled for speed and size of practice to ensure maximum efficiency. That’s the real power of GMD—innovation, intelligence and information that is not only accurate, timely, and unbiased but more cost effective than legacy or expensive EHRs .
With Global MedData, it’s not just business—it’s a valuable partnership. Working together; we can eliminate waiting on potential and start producing excellence in both productivity and patient care, now.
Global MedData is a provider of digital transcription services and modular EHR to physician practices, clinics and hospitals in the U.S. and to the National Health Service facilities in the U.K For more information or for a free trial---email us at sales@globalmeddata.net
GMD Global Organizer enables physicians, hospitals and patients to more cost effectively and securely view integrated information—from medical records and lab results to personal health information and appointment scheduling. With GMD’s iTranscript, Workflow, and Organizer clinicians now have more robust decision making power and the ability to turn data into information and intelligence.
Dr. Raj Patel, CEO of Global MedData, says that the simplicity associated with the use of GlobalOrganizer is not only convenient, but enjoyable, as well.
“Global MedData’s Global Organizer provides the easiest to use medical records system available. The user experience is so Google-like that searching and navigating medical information is no longer a chore. Meanwhile, editing medical records is as easy as entering information into an Outlook Calendar. If you want to associate a file on your desktop with a medical record, Global Organizer provides the ability to drag and drop the file from your system into the web browser. It’s just so easy to work with that you are not only immediately productive, but using it is fun!”
GMD has revolutionized successful IT and business solutions by offering unequalled reliability, affordability, and quality. Along with the significant cost savings to be gained through GMD’s workflow intelligence, our customizable solutions are scaled for speed and size of practice to ensure maximum efficiency. That’s the real power of GMD—innovation, intelligence and information that is not only accurate, timely, and unbiased but more cost effective than legacy or expensive EHRs .
With Global MedData, it’s not just business—it’s a valuable partnership. Working together; we can eliminate waiting on potential and start producing excellence in both productivity and patient care, now.
Global MedData is a provider of digital transcription services and modular EHR to physician practices, clinics and hospitals in the U.S. and to the National Health Service facilities in the U.K For more information or for a free trial---email us at sales@globalmeddata.net
Friday, May 22, 2009
Innovation, Intelligence, and Timely Information for Clinicians with GMD
A wise person once said, “You can’t expect to meet the challenges of today with yesterday’s tools and expect to be in business tomorrow.” From nowhere does that truth ring louder, perhaps, than in the healthcare industry. Though medicine is in no real danger of going out of “business”, there is no question that technology is redefining the standards of practice within our current healthcare system...and the one in the future.
Battered by competition and regulation, physicians and hospitals need to think more innovatively on how to exploit technology and data at a more optimal cost. Though the benefits of adopting paperless record systems are quite clear, financial barriers and ambiguity surrounding the issue has slowed the process of implementation. However, the goal of establishing a safer more efficient healthcare system is still attainable with the right technology.
Global MedData is a highly recognized and experienced provider of digital transcription services and modular EHR to hospitals and clinics worldwide. Since 1990, GMD has been helping practitioners to better coordinate care, avoid costly duplicated tests, and prevent dangerous medication errors through the use of GMD’s innovative, intelligent, and timely IT solutions.
“Physicians, hospitals and patients are not interested in data; they are interested in translating data into information for decision making. Information that doesn’t help them make decisions isn’t valuable,” explains Ravi Narayanan, CSO of Global MedData.
GMD’s iTranscript ASP Web application is just one of the many modules available for streamlining clinical operations and data management. iTranscript offers customizable features and a simple user interface that elevates the entire transcription management process into a virtually effortless procedure. Designed for seamless integration and total interoperability with existing legacy systems, iTranscript is one of the smartest solutions for doctors on the market today. Unlike many other EHR options costing hundreds and even thousands of dollars, iTranscript is extremely affordable. There are no upfront investment costs, there is no software to buy, and the turnaround time is fast.
GMD’s comprehensive transcription modules and workflow systems are customer-driven and customizable to fit the individual needs of both small and large practice settings. Clients of GMD will not only discover beneficial improvements in practice management; they will gain significant costs savings. Our vision to empower clinics and hospitals with cost effective innovation and intelligence originates through integrative products like iTranscript. Check back next week, and discover even more ways to enhance your practice, as we reveal the latest development in our advanced IT solutions.
Global MedData is a provider of digital transcription services and modular EHR to physician practices, clinics and hospitals in the U.S. and to the National Health Service facilities in the U.K. For more information or a free trial---email us at: sales@globalmeddata.net
Battered by competition and regulation, physicians and hospitals need to think more innovatively on how to exploit technology and data at a more optimal cost. Though the benefits of adopting paperless record systems are quite clear, financial barriers and ambiguity surrounding the issue has slowed the process of implementation. However, the goal of establishing a safer more efficient healthcare system is still attainable with the right technology.
Global MedData is a highly recognized and experienced provider of digital transcription services and modular EHR to hospitals and clinics worldwide. Since 1990, GMD has been helping practitioners to better coordinate care, avoid costly duplicated tests, and prevent dangerous medication errors through the use of GMD’s innovative, intelligent, and timely IT solutions.
“Physicians, hospitals and patients are not interested in data; they are interested in translating data into information for decision making. Information that doesn’t help them make decisions isn’t valuable,” explains Ravi Narayanan, CSO of Global MedData.
GMD’s iTranscript ASP Web application is just one of the many modules available for streamlining clinical operations and data management. iTranscript offers customizable features and a simple user interface that elevates the entire transcription management process into a virtually effortless procedure. Designed for seamless integration and total interoperability with existing legacy systems, iTranscript is one of the smartest solutions for doctors on the market today. Unlike many other EHR options costing hundreds and even thousands of dollars, iTranscript is extremely affordable. There are no upfront investment costs, there is no software to buy, and the turnaround time is fast.
GMD’s comprehensive transcription modules and workflow systems are customer-driven and customizable to fit the individual needs of both small and large practice settings. Clients of GMD will not only discover beneficial improvements in practice management; they will gain significant costs savings. Our vision to empower clinics and hospitals with cost effective innovation and intelligence originates through integrative products like iTranscript. Check back next week, and discover even more ways to enhance your practice, as we reveal the latest development in our advanced IT solutions.
Global MedData is a provider of digital transcription services and modular EHR to physician practices, clinics and hospitals in the U.S. and to the National Health Service facilities in the U.K. For more information or a free trial---email us at: sales@globalmeddata.net
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